Contact Us
Get in touch
PLEASE NOTE: Shop Candy is an authorized retailer of the Candy brand. We are not Candy Head Office. For Candy Head office please see the details below.
Shop Candy Sales
Address: 1st Floor, Brandhubb, Omlee Office Park, 13 Tambach Rd, Sunninghill, Johannesburg, 2128
Office hours: Available from 08h00 to 19h00 Monday to Friday only
Sales Only Email: support@shopcandy.co.za
(Please note we only deal with Shop Candy Orders & Sales, we don’t deal with returns and technical issues)
Sales Only Number: 010 020 8812
(Please note we only deal with Shop Candy Orders & Sales, we don’t deal with returns and technical issues)
Head Office SA
Candy Head Office Emails: ksithole@candy.ae / candy-sa@candy.ae
(All Candy After Sales & Technical Support & Spares)
Candy Head Office Number: 065 609 7623 (Use in office hours only 08:00 – 16:30)
(All Candy After Sales & Technical Support & Spares)
Candy Warranty
For Candy Breakages, Warranty & Services please contact Candy Authorised Service Partner: Mastercare
MasterCare Email: service@tntrade.co.za
(All Candy After Sales Breakages / Warranty & Service Issues)
MasterCare Number: 069 345 5943
(All Candy After Sales Breakages / Warranty & Service Issues)
Please fill in Candy Service Request Form and email to MasterCare to send out a technician for any Candy faults, breakages, services or returns. Candy Service Request Form