Frequently Asked Questions

Delivery charge is based on the weight of the item

Delivery takes 7 to 10 working days after placing order and making payment. If you order something that is out of stock on pre-order then you will be advised when placing the order how long the waiting period will be.

Where do you deliver?

We deliver in South Africa only.

What Type of Payment Options do we have?

You can pay safely and securely with Credit Card/Debit Card or EFT, our site has built in 3D Secure and PayFast certified

How long are the warranty's?

3 Year warranty applies to the following Candy categories and products:

All Candy washing machines
All Candy tumble dryers
All Candy Dishwashers
All Candy Wine coolers

2 Year warranty applies to the following Candy categories and products:

All Candy Ovens
All Candy Hobs
All Candy Cooker Hoods
All Candy Built-In Microwaves

1 Year warranty applies to the following Candy categories and products:

All Candy Vacuum cleaners

Candy Vacuum filters are available to be purchased for selected Candy Vacuum Cleaners. There is no warranty on these filters.

How Long does a Refund take?

Refunds take 5-7 working days.